A majority of service users and carers report a lack of available
information from local authorities on changes to charging policies.
As a result of the new policies a number of people have had to stop or cut
back on the services they need.
A majority of respondents did not find charging policies acted as a
barrier to gaining employment but some respondents were deterred from
seeking employment because of the impact they perceived it would have on
their care package.
More than half those responding to the questionnaire said current policies
had had a negative effect on their income and lifestyle.
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The Costs of Care
summary of key findings
