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Right first time?

An indicative study of the accuracy of ESA work capability assessment reports

11 January 2012

This Citizen’s advice report indicates that the level of accuracy in work capability assessment reports is worryingly low, even where ESA has been awarded.  Of a survey of  37 in-depth reports 16 had a serious level of inaccuracy, 10 a medium level of inaccuracy and 11 had a low (or no) level of inaccuracy.

This report calls on the DWP to undertake, with some urgency, regular, independent monitoring of the accuracy of WCA reports, to ensure that people who are too ill or disabled to work, either in the short- or long-term, are properly supported by the benefit system.

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